Privacy Policy

Last updated: 11 July 2026

This Privacy Policy explains how Fite Crm ("we", "us", or "our") collects, uses, and protects your personal information when you use our CRM platform and mobile application.

1. Information We Collect

We collect the following personal information when you register or interact with our platform:

• Full name, email address, phone number, and WhatsApp number
• Profession, address, and country 

• Uploaded documents (e.g. passport copies, certificates)
• Program and enrollment preferences
• Payment details (processed securely via Stripe — we do not store card numbers)

2. How We Use Your Information

• To process your enrollment applications and payments
• To manage your records within our CRM system
• To communicate with you about your application status 

• To send follow-up notifications and updates relevant to your programs

3. Data Sharing

We do not sell or share your personal data with third parties, except: 

• Stripe / — for secure payment processing(web)
• Service providers — hosting and infrastructure necessary to operate the platform
• Legal obligations — if required by law or regulatory authority

4. Data Storage & Security

Your data is stored securely on servers based in the United Kingdom. We use industry-standard encryption and access controls to protect your information. Uploaded documents are stored in a private, access-controlled file system.

5. Data Retention

We retain your personal data for as long as your account is active or as required to provide our services. You may request deletion of your data at any time by contacting us.

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Lodge a complaint with the ICO (Information Commissioner's Office)

7. Cookies

Our web platform uses essential cookies for authentication and session management. We do not use third-party tracking or advertising cookies.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

  Email: ebinjosephkulathinkal@gmail.com

  Website: https://fitecrm.co.uk